Our FAQ's

We pride ourselves on delivering a professional, clean, and reliable experience, prioritizing the peace of mind of our clients. Every service begins with a thorough inspection, utilizing State of The Art Technology to identify hidden issues and provide transparent recommendations. With a commitment to exceptional craftsmanship and adherence to the highest industry standards, we’re your trusted partner for all chimney needs—ensuring your fireplace or heating system operates efficiently and reliably for years to come.

How often should I get chimney sweep services?

A. At A-Z Chimney Sweeps, we adhere to the National Fire Protection Association’s recommendation that you have a chimney inspection once each year. Cleaning should be done as required after careful evaluation by a certified sweep. This inspection helps ensure adequate draft, a debris-free and crack-free structure, and tight mortar joints with no gaps.

What time of the year is best suited for having my chimney cleaned?

How should I prepare my home prior to a cleaning?

A. On most chimney appointments, they are cleaned from inside the house. This maximizes dust control and minimizes mess. The walls of the fireplace are hand-scrubbed using wire brushes. Special brushes attached to flexible poles are used to clean the chimney flue. The sweep controls the length of the pole by sliding it inside the flue as necessary. At A-Z Chimney, we are very meticulous in this process, and make sure our vacuums catch every possible piece of debris.

As a follow up to my previous question, how much of a mess should I expect?

Why is a chimney cap important – and will it prevent my flue from venting properly?

I’m unsure how to work my damper. Can you show me how?

Firstly, you want to always make sure the damper to be in the fully open position before you light your fire, for safeguarding reasons. If you wait until you’ve lit a fire in your fireplace to check that the damper is open, it’ll be much more difficult to safeguarding open the damper. So, always look up into your fireplace with a flashlight to check that the damper is open first. Once you’ve confirmed it’s open, then you can light your fire. For any additional questions, please reach out to us!

I heat with gas. Should this chimney be checked too?

What do you think of chemical fireplace cleaning products?

The truth is, these products are often promoted for their ability to remove a portion of the creosote from a masonry or metal chimney interior through catalytic action when burned in a fireplace or wood stove. But the use of these products alone is simply not an adequate substitute for mechanical chimney cleaning and inspection, nor does it provide the same level of protection to the chimney system. So while these products may provide some assistance in the reduction, it is certainly not a replacement.

What is level 4 Creosote?

What is the Average Cost to Have a Chimney Swept?

The average cost of an annual chimney cleaning is $200 to $350. Some companies are more expensive than others, but the prices vary primarily due to the type of system being serviced. For example, if your system is showing signs of malfunction or damage, we may suggest that you get it fixed or replaced. To always promote transparency during inspections, our technicians take photos and videos to ensure you understand what’s going on within your flue where the bulk of issues are hidden from the view of hearth and home owners.

A-Z CHIMNEY SWEEPS & REPAIRS INC.

Our FAQ's